How to prevent your Firefox from sudden crash
If the Firefox closes itself unexpectedly then it is said that Firefox has crashed. If the browser remains open but does not respond to any mouse clicks then we say that Firefox has hanged. When Mozilla Firefox crashes then some windows may open that, include any one of the sets of text given below:
Quality Feedback Agent:
These windows are not responsible for causing the crash. They only come after a crash, however all these windows indicate a crash. Sometimes none of these windows may open and the browser can close unexpectedly. Many factors are responsible for causing a crash. There are ways to narrow down this problem. Steps can be taken to correct it.
Possible causes of a Firefox crashes: This problem may occur if you have installed the latest Firefox version. Firefox updates are released regularly. When installing a Firefox browser, the first thing that you should do is check whether you are using the latest version. You can always upgrade it if you have not installed the recent release version of Firefox. You can always configure your Mozilla Firefox browser so that it automatically checks for any updates required to your search engines, application, and add-ons if installed
You can also manually check for any updates. For manually checking Firefox updates, click on the help menu and then choose 'Check for Updates'. If Firefox updates are available, you will have to click the button 'Download and Install now' and the process of installing will begin.
Out of date or problematic themes or extensions: Themes and extensions can cause crashes. This is true if you have recently updated or installed an extension. Follow steps in 'Troubleshooting themes and extensions article for determining whether a theme or extension is causing the problem. The following are the extensions known to cause Mozilla Firefox crashes:
XPL LinkScanner, ThinkVantage Password Manager, RealPlayer Browser Record Plug in.
Out of Date or problematic plug-in: Plug-in are programs that allow Firefox to display video and perform other things. If you come to know that certain specific pages cause Mozilla Firefox to crash whenever you visit them, they might require a common plug in. Follow the steps given at Troubleshooting plug-in article to decide whether a plug in is responsible for Firefox crashes. In some instances following plug ins can cause crashes.
ActiveX: As Mozilla Firefox does not support ActiveX plug in so if you have installed ActiveX plug in you can experience problems that include browser crashes. It is necessary that you remove your ActiveX plug in.
Other Causes of Firefox Crashes: Crash when Downloading: Mozilla Firefox can crash when you are trying to download files. This happens because the download history of Firefox has become corrupted. This problem can be fixed by manually deleting downloads.rdf file from the profile
1] From the menu that is at the top of your Firefox window , select the file option and then choose 'Quit' menu item.
2] Open Firefox profiles folder.
3] If there are multiple folders in Profiles folder then you need to open the folder that has active profile.
4] In your profile folder, you will find downloads.rdf file and then delete it.
You can also get information about your Firefox crash. A number of alert windows can pop up when Mozilla Firefox crashes that definitely provides information about your browser crash.
Quality Feedback Agent: The Quality Feedback agent provides key information to Mozilla. If your talkback extension is enabled then you can submit incidence report after the Firefox crash. When you get help, incident ID given to you will help to narrow down the main cause of your crash and fix it.
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