Mozilla Firefox encouraged transparency and placed end user satisfaction as top priority
Microsoft’s Internet Explorer may not be as unsafe as it is made out to be. However, the developers of the web browsing software application have complete failed as far as convincing the end users that the web browsing software application is a secure web browser.
The developers of the Firefox web browsing software application were very careful in this regard and ensured that at no point of time did the public opinion turn against them. The developers of the Firefox web browsing software application achieved this by offering transparency to the end users.
This is one characteristic of the Firefox web browsing software application that has been appreciated by a large number of end users. The developers of the Firefox web browser are transparent in their approach and are transparent in their actions. The developers of the Firefox web browser consider the end users as a part of the development process.
On the other hand, the developers of the Microsoft’s Internet Explorer web browsing software application and other web browsers treat the end users as individuals who should never be let into the development process. The fact that the individuals for whom the web browsers are being developed are not considered fit to be a part of the development process clearly indicates that the developers had something to hide.
While this may or may not be true, it certainly does seem that way. The end result was that the end users of the Microsoft’s Internet Explorer web browsing software application felt that they could not to rely upon the developers. The fact that the end users had absolutely no information on the approach of the developers and on the mindset of the developers made them very uncomfortable.
This discomfort of the end users became all the more prominent after the Firefox web browsing software application was released. The Firefox web browser, contrary to all informed opinion, considered the end users fit enough to be an integral part of the development process and sought to incorporate the user’s opinion in all stages of development.
Of course, this implied that the end users of the web browsing software application are offered a prominent place in the development process. This implies that sharing of information must take place. Only then will the end users of the web browsing software application be in a position to air their opinions.
Obviously, this required the setting up of the necessary infrastructure where the end users could air their opinions, views, criticisms and appreciation. The developers of the Firefox web browsing software application offered all this and more. The end result is for the world to see.
The Firefox web browsing software application offers the maximum satisfaction to its end users amongst all web browsing software applications. Now, the aim is no longer restricted to just beating the other web browsing software applications.
The aim is to enrich the end user of the web browsing software application and make him or her feel content. The web browsing software application is a means to an end and simply achieving the end is not a sufficient.
The end users must feel satisfied with his or her web browsing experience. All other web browsing software applications are inadequate in this regard. Only the Firefox web browsing software application has considered the requirements and expectations of the end users and acted accordingly.
It is funny to note that the competitors of the Firefox web browsing software application have still not learned the knack of satisfying the end users. This rigid approach is the reason why the Firefox web browser will gain more and more market share in the future.
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